disclosure of user information when users use our services. Here you will get to know
about privacy rights and protection for our users.
Like most website operators, GetGenie collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. GetGenie’s purpose in collecting non-personally-identifying information is to better understand how visitors use its website. From time to time, GetGenie may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
GetGenie also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on https://getgenie.ai/ blog posts. GetGenie only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to GetGenie’s websites choose to interact with GetGenie in ways that require GetGenie to gather personally-identifying information. The amount and type of information that GetGenie gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://getgenie.ai to provide a username and email address.
Information submitted through the contact forms on our Site is sent to our company email, hosted by Gmail. You can find more about Google policy here.
While we keep these submissions for customer service purposes and never share with any third parties.
To help our support debug our product related issue, we might ask you to share a license key, name, email address, copy of your website, or login details with us. Since this is your website, you are the one responsible for its data and we strongly encourage you to share a staging site and remove any personal information from the database before sharing it with us.
That being said, here are some important points about what happens with the site duplicates and data that is shared with our support:
When a debug or setting check is needed, we ask for access to the site or even a full copy of the site.
We use that access/duplicates strictly for debugging.
We do not share that data with anyone outside of the company.
We cannot be held responsible for any loss of private information from databases and of your website if that should occur. We recommend that you should only share the staging site or have a fully working backup of whatever website you share with us.
We do not store information on your credit cards and all payments are handled through payment gateways.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Additionally, when you make a purchase or attempt to make a purchase through the Site we verify your credit card through a payment gateway, and we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
To validate the purchase and to unlock benefits such as automatic updates, support from our developers, and extra resources for the product offered, a license key is required. While activating the license key, we receive your website URL, name, and email address. Also, we keep records of all website URLs where license keys are activated.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites, products, or services.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
To enrich and perfect your online experience, GetGenie uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
Enough of the why, what, and when — now’s the time to act!