Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use and
disclosure of user information when users use our services. Here you will get to know
about privacy rights and protection for our users.
We use your personal data to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this privacy Policy.
Welcome to our Privacy Policy — Your privacy is critically important to us.
It is GetGenie’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to getgenie.ai (hereinafter, “us”, “we”, or “getgenie.ai”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, GetGenie collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. GetGenie’s purpose in collecting non-personally-identifying information is to better understand how visitors use its website. From time to time, GetGenie may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
GetGenie also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on GetGenie.ai blog posts. GetGenie only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to GetGenie’s websites choose to interact with GetGenie in ways that require GetGenie to gather personally-identifying information. The amount and type of information that GetGenie gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at GetGenie.ai to provide a username and email address.
Contact Forms
Information submitted through the contact forms on our Site is sent to our company email, hosted by Gmail. You can find more about Google policy here.
While we keep these submissions for customer service purposes and never share with any third parties.
Support
To help our support debug our product related issue, we might ask you to share a license key, name, email address, copy of your website, or login details with us. Since this is your website, you are the one responsible for its data and we strongly encourage you to share a staging site and remove any personal information from the database before sharing it with us.
That being said, here are some important points about what happens with the site duplicates and data that is shared with our support:
- When a debug or setting check is needed, we ask for access to the site or even a full copy of the site.
- We use that access/duplicates strictly for debugging.
- We do not share that data with anyone outside of the company.
- We cannot be held responsible for any loss of private information from databases and of your website if that should occur. We recommend that you should only share the staging site or have a fully working backup of whatever website you share with us.
Purchase
We do not store information on your credit cards and all payments are handled through payment gateways.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Additionally, when you make a purchase or attempt to make a purchase through the Site we verify your credit card through a payment gateway, and we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
License Keys
To validate the purchase and to unlock benefits such as automatic updates, support from our developers, and extra resources for the product offered, a license key is required. While activating the license key, we receive your website URL, name, and email address. Also, we keep records of all website URLs where license keys are activated.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and the Terms and Conditions of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites, products, or services.
Marketing
GetGenie.ai uses Google AdWords for remarketing GetGenie.ai uses the remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Cookies
To enrich and perfect your online experience, GetGenie uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising, and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. GetGenie uses cookies to help GetGenie identify and track visitors, their usage of GetGenie.ai, and their website access preferences. GetGenie visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using GetGenie’s websites, with the drawback that certain features of GetGenie’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to GetGenie’s use of cookies.
Privacy Policy Changes
Although most changes are likely to be minor, GetGenie may change its Privacy Policy from time to time, and in GetGenie’s sole discretion. GetGenie encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
If you have any questions about this Privacy Policy, please contact us via our contact form.
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