Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use and
disclosure of user information when users use our services. Here you will get to know
about privacy rights and protection for our users.
We use your personal data to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.
Welcome to Our Privacy Policy
Your privacy is critically important to us. It is GetGenie’s policy to respect your privacy regarding any information we may collect while operating our website and services, including Genie SEO. This Privacy Policy applies to getgenie.ai and its services (hereinafter, “us,” “we,” or “GetGenie”).
We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website and associated services. This Privacy Policy explains what information may be collected, how we use this information, and under what circumstances we may disclose the information to third parties. This policy applies only to information collected through our website and services, not from other sources.
This Privacy Policy, together with the Terms and Conditions posted on our website, set forth the general rules and policies governing your use of our website and services. Depending on your activities when visiting or using our services, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, GetGenie collects non-personally identifying information typically made available by web browsers and servers, such as browser type, language preference, referring site, and the date and time of each visitor request. GetGenie’s purpose in collecting this information is to better understand how visitors use its website. From time to time, GetGenie may release non-personally identifying information in aggregate, such as publishing a report on usage trends.
GetGenie also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on GetGenie.ai blog posts. GetGenie only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying Information
Certain visitors to GetGenie’s website and services, including Genie SEO, choose to interact with GetGenie in ways that require the collection of personally-identifying information. The type and amount of information collected depend on the nature of the interaction. For example, users signing up for Genie SEO may be required to provide an email address and authorization to connect with their Google Search Console account.
Genie SEO and Google Search Console Data
Genie SEO integrates with Google Search Console to collect and analyze SEO performance data. When you connect your Google Search Console account to Genie SEO, we retrieve the following data:
- Search analytics: Keywords, clicks, impressions, positions
- Website performance: Top pages, pages requiring attention
- Keyword insights: New, lost, and competing keywords
- Country and device-wise SEO data
We use this data strictly to analyze and improve SEO performance within Genie SEO. We do not share, sell, or misuse your Google Search Console data.
Contact Forms
Information submitted through contact forms on our site is sent to our company email, hosted by Gmail. We retain these submissions for customer service purposes and do not share them with third parties.
Support
To help our support team debug product-related issues, we may request a license key, name, email address, website copy, or login details. Since this is your website, you are responsible for its data. We strongly encourage you to share a staging site and remove any personal information before sharing it with us.
Important Notes:
- Any access or site duplicates we receive are strictly used for debugging.
- We do not share this data with anyone outside our company.
- We are not responsible for any data loss. We recommend keeping backups before sharing access.
Purchases and Payment Information
We do not store credit card information. All payments are processed through secure payment gateways that adhere to PCI-DSS standards, ensuring the secure handling of payment data.
Additionally, when you make a purchase, we may collect certain information, including:
- Name, billing and shipping address
- Payment details (handled by the payment gateway)
- Email and phone number
License Keys
To validate purchases and enable benefits like updates and support, we collect the website URL, name, and email address associated with license key activation.
Security
We take data security seriously and implement industry-standard measures to protect your information. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.
Links To External Sites
Our services may contain links to external websites that are not operated by us. We encourage you to review the privacy policies of any third-party websites you visit.
Marketing and Cookies
We use Google AdWords for remarketing to previous visitors. This means we may display ads on Google or other websites based on past interactions with our site. Third-party vendors, including Google, use cookies to serve ads based on user behavior. You can manage your ad preferences using Google Ad Preferences.
We also use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some site features may not function properly without them.
Privacy Policy Changes
We may update this Privacy Policy from time to time. We encourage users to review this page periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us via our contact form.
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