We believe in all our products and stand by their quality and performance. However, things might not work in the same way for everyone. Therefore, if you come across an issue that cannot be resolved, you can contact us for a refund within 14 days after purchase. We will be happy to refund the entire amount.
Unless you notify Getgenie before the end of the applicable subscription period that you want to cancel your renewal, your subscription will automatically renew, and you authorise us to collect the then-applicable annual or monthly subscription fee for such Renewal using any credit card or other payment medium we have on record for you. A subscription can be cancelled at any time in the Products Licenses page of your dashboard. No refund will be provided after the subscription is renewed.
If you still think you want a refund, submit your request from here – 払い戻しのリクエスト
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